Do you guys only do cats and dogs?

We do specialise in cats and dogs illustrations but that isn’t to say we can’t do any fleabag out there. If you have a question about an animal other than cats and dogs send us an email and we’ll sort something out.

How will I receive my pet portrait?

Once your creation is completed by our illustrator, you will receive an email with a high resolution .png file ready for you to use and print. If you have purchased a print or framed option, please allow another 10 business days. 

How can I get my digital pet portrait printed?

We suggest that you get your beautiful artwork printed at a local printing company (like Officeworks) or and online printer who can deliver your print straight to your door. 

How can I use my digital pet portrait?

We have seen many different applications of our art. T-shirts, mugs, phones cases, blankets. The possibilities are endless

What size is my pet portrait?

We provide you with a file that is compatible to print from A4-A2.

What happens if I’m not happy with my pet portrait?

We back our illustrator to hit the nail on the head every time so we do not offer any revisions or refunds. 

What if I lose my digital pet portrait file?

We keep all of your digital files on our drive for 30 days. This means that if a disaster strikes within 30 days, you can send us an email and we can send you through your file again. 

Can my portrait feature more than 4 pets?

Absolutely, send us an email and our artist will fit in as many pets as you like for the additional cost.